AUTUMN 2025 DIGITAL - Flipbook - Page 35
NHS & HEALTHCARE
AI could become another
administrative burden rather
than a breakthrough. The
upcoming AI Act adds further
uncertainty, and poorly scoped
projects risk being shelved
before delivering value.
Running before walking has
been a recurring theme in NHS
transformation. The ambition for
digital-昀椀rst, community-based
care is the right one — but it
must be built on operational
readiness, not rhetoric.
The opportunity ahead
This reform could be a de昀椀ning
moment for the NHS — but
only if it tackles the operational
challenges that sit beneath the
headlines.
That means moving from
reorganisation to redesign. From
governance to execution. From
transformation imposed on NHS
staff to transformation built with
them.
Change management is
central to this. It’s not just about
communication plans or training.
It’s about aligning strategy with
behaviour, surfacing hidden
blockers, and helping people
adapt with con昀椀dence and
purpose.
At Differentis, we see this
昀椀rst-hand. Working with NHS
Trusts across the country, we
help leaders map capabilities,
de昀椀ne the business case
for change, and turn vision
into measurable outcomes.
Our approach — Intelligent
Transformation — brings
together operational insight,
people-昀椀rst design, and strategic
change management to ensure
transformation not only happens,
but lasts.
Because the NHS doesn’t
just need a new structure. It
needs a new strategy — one
built on evidence, empathy, and
collaboration.
This is a once-in-ageneration opportunity to make
transformation real. The question
is whether we’ll take it.
GOVERNMENT AND PUBLIC SECTOR JOURNAL AUTUMN 2025
35
